Privacy Policy
Last updated: October 27, 2025
1. Introduction
Farnec ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital signage management platform.
By using Farnec, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you register, we collect:
- Email address
- Full name (optional)
- Company name (optional)
- Phone number (optional)
- Password (encrypted)
Content Data
When using our Service:
- Media files (images, videos) you upload
- Playlists and scheduling configurations
- Screen registration data
- Layout templates and designs
- Integration data (Canva, YouTube, Google Slides)
3. How We Use Your Information
- Providing and maintaining the Service
- Managing your account and subscription
- Processing payments and billing
- Sending administrative notifications
- Storing and displaying your content on assigned screens
- Improving our Service and developing new features
- Providing customer support
- Detecting and preventing fraud or abuse
4. Data Storage and Security
Your data is stored using Supabase, a secure cloud database service. All data is encrypted in transit using SSL/TLS and at rest.
Security Measures
- Encrypted data transmission (HTTPS/SSL)
- Secure authentication via Supabase Auth
- Row Level Security (RLS) for data isolation
- Regular security updates and patches
- Access controls and user permissions
5. Data Sharing
We share data with trusted third-party services:
- Supabase - Database, authentication, and file storage
- Paddle - Payment processing and subscription management
- Vercel - Hosting and deployment
6. Your Data Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your content and data
- Opt-out: Unsubscribe from marketing communications
Contact: privacy@farnec.com